Política de envío

Processing Time
Orders are typically processed within 1–3 business days (excluding weekends and holidays). Once your order ships, you’ll receive a confirmation email with tracking information.

Shipping Methods & Delivery Estimates
We use reliable carriers such as USPS, UPS, and FedEx.

• Standard Shipping (US): 3–7 business days

• Expedited Shipping (US): 1–3 business days

• International Shipping: Varies by country (typically 7–21 business days)

Delivery timelines are estimates and not guaranteed.

Shipping Costs
Shipping charges are calculated at checkout based on your location and the shipping option selected. Occasionally we offer free standard shipping promotions — check the cart or homepage for current offers.

Order Tracking
Once shipped, you’ll receive an email with tracking details so you can follow your package in real time.

Lost or Damaged Items
If your order is lost, delayed, or arrives damaged, please contact us at info.auraliswellness@gmail.com with your order number and we’ll assist you promptly.

International Orders, Customs & Duties
For international deliveries, customers are responsible for any customs fees, import duties, or taxes imposed by your country’s customs office. These charges are separate from shipping costs and are not controlled by Auralis.